Terms & Conditions
Last Updated: October 2025
OVERVIEW
This website is operated by Kay Lim. Throughout the site, the terms “we,” “us,” and “our” refer to Kay Lim. We offer this website—together with all information, tools, and services available from it—to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms”), including additional terms and policies referenced here and/or available by hyperlink (such as our Privacy Policy and Returns & Exchanges Policy). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to the website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our online store is operated using reputable third-party e-commerce services and integrations that enable us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country or residence jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks via our payment providers.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings are for convenience only and do not limit these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information and should not be relied upon as the sole basis for decisions. Any reliance on the material is at your own risk.
This site may contain historical information, which is not current and is provided for reference only. We may modify site contents at any time but have no obligation to update information. You agree it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices (typically displayed in Kenyan Shillings – KES) are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part/content) without notice at any time.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities, subject to our Returns & ExchanReturns & Exchangesges Policy.
We make every effort to display colors and images as accurately as possible, but we cannot guarantee your device’s display accuracy.
We reserve the right—but are not obligated—to limit sales to any person, geographic region, or jurisdiction; to limit quantities; to change product descriptions or pricing at any time; and to discontinue any product. Any offer is void where prohibited.
We do not warrant that the quality of products, services, or information will meet your expectations or that any errors will be corrected immediately.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order (including orders using the same account, payment method, or billing/shipping address). If we change or cancel an order, we may attempt to notify you using the email and/or phone provided at checkout. We may restrict orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information and promptly update your details (including email, phone, and payment info) to complete transactions and contact you as needed.
For more detail, please review our Returns & Exchanges Policy at https://kaylimke.com/returns-policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We shall have no liability arising from your use of optional third-party tools. Use is entirely at your own risk and discretion, and you should ensure you approve the terms of the relevant third-party provider(s).
We may also offer new services/features through the website (including new tools and resources); such features are subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and assume no liability for third-party materials or websites. Review third-party policies before engaging in any transaction. Complaints, claims, or questions related to third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions (e.g., ideas, suggestions, proposals, plans, or other materials), whether requested or unsolicited, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium at any time without restriction or compensation. We are under no obligation to (1) maintain comments in confidence; (2) pay compensation; or (3) respond.
We may—but have no obligation to—monitor, edit, or remove content we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that violates any party’s intellectual property or these Terms.
You agree your comments will not violate any right of any third party and will not contain unlawful, abusive, or obscene material, or malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for your comments and their accuracy.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy: https://kaylimke.com/privacy-policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or Service that contains typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update or clarify information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe upon our or others’ intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service or related websites. We reserve the right to terminate your use for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, nor that results will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time, without notice.
You expressly agree that your use of the Service and all products delivered through it are provided “as is” and “as available” (except as expressly stated by us), without any warranties, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Kay Lim, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages (including lost profits, revenue, savings, data, replacement costs, or similar), whether based in contract, delict/tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products procured using the Service, even if advised of the possibility. In jurisdictions that do not allow limitations of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Kay Lim and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such determination shall not affect the validity and enforceability of the remaining provisions.
SECTION 16 – TERMINATION
Obligations and liabilities incurred prior to termination shall survive termination.
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using the site.
If, in our sole judgment, you fail—or we suspect you have failed—to comply with any provision, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision shall not constitute a waiver.
These Terms and any policies posted by us on the site (including the Privacy Policy and Returns & Exchanges Policy) constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements or communications.
Any ambiguities in interpretation shall not be construed against the drafting party.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Kenya, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts of Kenya.
SECTION 19 – CHANGES TO TERMS
You can review the most current version of these Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of the website or Service following the posting of any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms should be sent to:
info@kaylimke.com | +254 780 960 101
Kay Lim, View Park Towers 13th Floor, Nairobi, Kenya
Website: https://kaylimke.com